Effective as of: 16 June 2025<\/p>\r\n\r\n\r\n\r\n
By <\/span>participating<\/span> in any program, event, or service offered by Red Shed Inc \u2014 including but not limited to rowing programs, gym access and classes, wellness services and bookings, community events, social functions, and caf\u00e9-related activities \u2014 individuals agree to abide by these terms and conditions and the accompanying <\/span><\/span>participant waiver<\/a>.<\/p>\r\n\r\n\r\n\r\n What a Red Shedder Membership is<\/strong><\/em><\/p>\r\n\r\n\r\n\r\n A Red Shedder Membership is a subscription that provides access to Red Shed facilities, programmes, services and activities in accordance with the applicable Membership Terms and Conditions. It is a contractual right of participation only and does not confer membership of Red Shed Incorporated or any rights of membership of that association, whether under its constitution or governing legislation.<\/span><\/p>\r\n\r\n\r\n\r\n By booking into any Red Shed Inc service, participants acknowledge that they\u2019ve read and understood the Participant Waiver available in the relevant event, service, or program description.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n CLICK HERE TO VIEW THE PARTICIPANT WAIVER<\/a><\/p>\r\n\r\n\r\n\r\n Participants must ensure they are in good health and free from any medical conditions that could affect safe participation. It is strongly recommended that participants seek medical advice before beginning any new fitness or wellness routine.\u202f<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Participants must notify Red Shed Inc in writing of any changes to their physical or mental health that may impact their participation. Red Shed Inc reserves the right to arrange emergency medical treatment \u2014 including first aid, defibrillation, ambulance, or safety boat transport \u2014 and participants agree to bear all related costs.<\/span><\/p>\r\n\r\n\r\n\r\n Participation in Red Shed Inc services involves inherent risks. These include, but are not limited to:\u202f<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Participants acknowledge risks such as death, serious physical or mental injury, disease, and economic loss. Physical injury risks include drowning, head\/neck\/spinal trauma, damage to musculoskeletal and internal systems. Mental injury risks may include psychological harm or psychiatric illness.\u202f<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Bookings<\/span><\/i><\/b> <\/span><\/p>\r\n\r\n\r\n\r\n Bookings are essential for all services at Red Shed, including but not limited to:<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n The caf\u00e9 usually accepts walk-ins depending on availability each day.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Some services, such as caf\u00e9 operations, may allow walk-in access where applicable.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Cancellation & Refunds <\/strong><\/em><\/p>\r\n\r\n\r\n\r\n Notice periods and suspensions apply to Red Shedder Agreements only. Programs are paid in advance and are non-refundable.<\/span><\/p>\r\n\r\n\r\n\r\n If Red Shed cancels a program<\/span><\/i><\/b><\/p>\r\n\r\n\r\n\r\n If Red Shed cancels a whole program, you will be offered a transfer, credit or refund for that program. Individual sessions affected by weather or events outside our control are moved indoors or rescheduled under our weather policy rather than cancelled.<\/span><\/p>\r\n\r\n\r\n\r\n All cancellation or credit requests must be made in writing via <\/span>info@redshed.org.au<\/span><\/a>.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Red Shed\u2019s cancellation and refund policy depends on the type of agreement, program or pass that has been arranged. Please see below for full details:<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Red Shedder Agreements (ongoing facility and class access) <\/strong><\/em><\/p>\r\n\r\n\r\n\r\n Red Shedder arrangements have a minimum commitment period of 12 weeks, after which they continue on a rolling basis until cancelled.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Cancellations require a minimum of 4 weeks\u2019 written notice. Payments continue during the notice period.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Suspensions are permitted for a minimum of 2 weeks and a maximum of 8 weeks per calendar year. Suspension does not constitute notice of cancellation.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Programs<\/span><\/i><\/b> <\/span><\/p>\r\n\r\n\r\n\r\n Program enrolments are paid in advance to secure your place and are <\/span>non-refundable<\/span><\/b>. This covers all our programs, including Learn to Row, term-based rowing, school holiday programs, camps, clinics and intensives, and applies whether or not you attend every session.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Casual Bookings<\/span><\/i><\/b> <\/span><\/p>\r\n\r\n\r\n\r\n Cancellations for all casual bookings (e.g. drop-in gym or wellness use) must be made at least <\/span>24 hours in advance<\/span><\/b> to avoid being charged the full session fee.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Private Coaching and Personal Training<\/span><\/i><\/b> <\/span><\/p>\r\n\r\n\r\n\r\n Cancellations for private sessions (e.g. private rowing, PT, recovery coaching) must be made at least <\/span>24 hours in advance<\/span><\/b>. Cancellations made within 24 hours will be charged at the full rate.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n In the event of adverse weather, Red Shed\u2019s weather policy still applies. Red Shed will make every effort to substitute with an appropriate indoor or alternative activity. <\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Red Shed reserves the right to update cancellation windows in specific coaching agreements or seasonal programs.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Medical Considerations<\/span><\/i><\/b> <\/span><\/p>\r\n\r\n\r\n\r\n If a participant is unable to attend due to a verified medical issue:<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n All cancellation or credit requests must be made in writing via <\/span>info@redshed.org.au<\/span><\/a>.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n If a scheduled payment is declined or otherwise fails, Red Shed may:<\/p>\r\n\r\n\r\n\r\n This policy applies to all youth programs. Parents\/guardians must collect children on time. A fee of $15 per 15 minutes (or part thereof) applies for late pickups. This must be paid before the child may attend again.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n If a child is permitted to leave independently, express permission must be granted in two ways:<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Participants must follow all reasonable instructions provided by Red Shed staff and coaches. Failure to comply may increase the risk of injury and could lead to removal from a session or program.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Red Shed reserves the right to restrict access or participation based on a failure to follow instructions related to safety or group management.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Participants must treat all facilities and equipment responsibly. Any damage caused through misuse or negligence may result in financial liability for repair or replacement, or restricted access.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Red Shed recognises that damage may occur as part of regular use. If an item or space is damaged or unsafe, participants are required to notify staff immediately. A simple reporting process (QR code or online form) will be made available on the noticeboard and other key locations within the facility.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Weather may impact some activities, particularly rowing. Where outdoor activities are deemed unsafe due to heat, wind, storms, air quality, or other factors, Red Shed reserves the right to:<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Safety remains our priority, and decisions may be made on the day or immediately prior to sessions.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Participants are expected to uphold the values and standards outlined in the Red Shed Code of Conduct.<\/span> <\/span><\/p>\r\n\r\n\r\n\r\n Red Shed Code of Conduct<\/em><\/strong><\/a>.<\/p>\r\n\r\n\r\n\r\n2<\/span> Participant Waiver<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
3<\/span> Health and Safety<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
4<\/span> Assumption of Risk<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
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5<\/span> Booking and Cancellation<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
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6<\/span> Failed Payments<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
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7<\/span> Late Pickup Policy<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
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8<\/span> Supervision and Instruction<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
9<\/span> Use of Facilities and Equipment<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
10<\/span> Weather Policy<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n
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11<\/span> Code of Conduct<\/span> <\/i><\/h2>\r\n\r\n\r\n\r\n