{"id":3,"date":"2022-09-05T03:50:56","date_gmt":"2022-09-05T03:50:56","guid":{"rendered":"https:\/\/redshed.org.au\/?page_id=3"},"modified":"2026-08-11T11:20:41","modified_gmt":"2026-08-11T01:20:41","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/redshed.org.au\/rebuild\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><b><span>Introduction<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>Red Shed Inc (ABN 23 897 401 299) is committed to protecting your privacy and managing personal information&nbsp;in accordance with&nbsp;the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Scope<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>We collect personal information to:<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Provide you with services, programs, and information you have&nbsp;requested;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Communicate with you about upcoming services, events, or promotions that may interest&nbsp;you;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Process your payments and issue tax invoices or&nbsp;receipts;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Provide necessary information to insurers (e.g.&nbsp;for sports injury coverage);<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Consider and respond to your enquiries or&nbsp;complaints;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Comply with&nbsp;legal obligations or directions from regulatory authorities.<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span>Additional&nbsp;reasons for collecting personal information may be&nbsp;disclosed&nbsp;at the point of&nbsp;collection.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Types of Personal Information we Collect<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>We may collect the following information:<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Name;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Email&nbsp;address;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Postal&nbsp;code;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Telephone&nbsp;number;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Age and date of&nbsp;birth;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Gender;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Emergency contact&nbsp;information;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Medical&nbsp;history;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Financial and payment information.<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Sensitive Information<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>Sensitive information (e.g.&nbsp;health, disability, racial background, or sexual orientation) is only collected where reasonably necessary and with your explicit consent, or as otherwise&nbsp;required&nbsp;or&nbsp;authorised&nbsp;by law.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>How We Collect and Store Your Information<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>We collect personal information:<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>When you visit our website, social media, or other digital&nbsp;platforms;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>When you communicate with us by phone, email, in person, or via&nbsp;forms;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>When you access or contribute to our services via third-party platforms such as our club management system.<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span>Information collected electronically is stored securely using third-party platforms such as Mindbody and&nbsp;Trainerize. These systems encrypt data during transmission and require password-protected access for&nbsp;authorised&nbsp;Red Shed staff.\u202f<\/span>&nbsp;<br><span>While some data may be hosted in overseas data&nbsp;centres, including in the United States, we ensure that all service providers used by Red Shed have&nbsp;appropriate security&nbsp;and privacy protections in place.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Website Security<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>Our website is protected with SSL encryption and CAPTCHA verification. All personal data and financial transactions processed through the website are encrypted. We do not store your credit card details.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Cookies<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>We may use&nbsp;session&nbsp;and persistent cookies to enhance your experience and track website usage. You may choose to disable cookies through your browser settings.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>If We Cannot Collect Your Information<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>If you choose not to provide required personal information:<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>We may not be able to provide our full&nbsp;services&nbsp;to&nbsp;you;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Communications about your current or future bookings may be&nbsp;delayed;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>We may not be able to&nbsp;personalise&nbsp;services or&nbsp;offers;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>Your overall experience may be&nbsp;impacted.<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Disclosure of Personal Information\u202f<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>We may&nbsp;disclose&nbsp;your information:<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>To Red Shed staff, contractors, and service providers when necessary to deliver&nbsp;services;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>To professional advisors such as lawyers and&nbsp;accountants;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>To partner&nbsp;organisations&nbsp;assisting&nbsp;with your care or service&nbsp;delivery;<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>To authorities if legally required to do so.<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span>We do not&nbsp;disclose&nbsp;your personal information&nbsp;with&nbsp;overseas&nbsp;organisations&nbsp;or third parties&nbsp;other than as&nbsp;required&nbsp;to deliver our services (eg.&nbsp;third-party platforms).<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Media and Photography<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>From time to time, Red Shed may take photos or videos during classes, programs, or events for use in social media, newsletters, or promotional content. If you do not wish to appear in such media, please notify a team member upon arrival. You can request the removal of any published images by contacting us&nbsp;at&nbsp;<\/span><a href=\"mailto:privacy@redshed.org.au\"><span>privacy@redshed.org.au<\/span><\/a><span>.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Direct Marketing<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>We may contact you via email, phone, or SMS with information about our services or those of our partners if:<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>You have provided consent; or<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><span>It is otherwise&nbsp;permitted&nbsp;by law.<\/span><span>&nbsp;<\/span><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><span>You can opt out at any time by using the&nbsp;unsubscribe&nbsp;link in emails or by contacting us via your preferred method.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Accessing and Updating Your Personal Information\u202f<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>You can request access to your personal information at any time by contacting us. If your details change or you wish to update your records, we will take reasonable steps to correct the information. You may be asked to verify your identity before any changes are made.\u202f<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><b><span>Feedback or Complaints<\/span><\/b><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>If you believe your privacy has been breached or have concerns about our handling of your data, please contact us&nbsp;at&nbsp;<\/span><a href=\"mailto:privacy@redshed.org.au\"><span>privacy@redshed.org.au<\/span><\/a><span>.&nbsp;Include relevant details, screenshots, or documents to&nbsp;assist&nbsp;our investigation. We take all privacy concerns seriously and will respond promptly.<\/span><span>&nbsp;<\/span><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><span>This policy may be updated from time to time.&nbsp;The&nbsp;most current&nbsp;version will always be available on our website.<\/span><span>&nbsp;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction&nbsp; Red Shed Inc (ABN 23 897 401 299) is committed to protecting your privacy and managing personal information&nbsp;in accordance with&nbsp;the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).&nbsp; Scope&nbsp; We collect personal information to:&nbsp; Additional&nbsp;reasons for collecting personal information may be&nbsp;disclosed&nbsp;at the point of&nbsp;collection.&nbsp; Types of Personal Information we Collect&nbsp; We may [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":102,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - 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